Privacy Policy
Last updated: June 4, 2025
1. Introduction
Duplex Properties is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our multi-property booking platform.
2. Information We Collect
- Personal Information: name, email, phone number, address, and profile information.
- Booking Information: accommodation preferences, payment details (handled securely through trusted processors).
- Technical Data: browser type, device information, IP address, and usage patterns.
- Communication Data: messages, inquiries, and feedback from users.
3. How We Use Your Information
- To process bookings and secure payments.
- To communicate important updates, confirmations, or promotions.
- To improve our services, user experience, and platform features.
- To comply with legal obligations and prevent fraudulent activity.
4. Sharing Your Information
We do not sell your personal data to third parties. We may share data with trusted partners (e.g., payment processors, property managers) only as necessary to deliver our services. All third parties are bound by confidentiality agreements.
5. Data Security
We implement appropriate security measures, including encryption and secure servers, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security. We are committed to maintaining the highest standards of data protection.
6. Your Rights
- You can access or update your personal information at any time through your account settings.
- You can request deletion of your data (subject to legal and operational constraints).
- You can opt out of marketing emails via the unsubscribe link in any email.
- You have the right to data portability and can request a copy of your data.
7. Third-Party Services
Our platform may link to third-party services or property listings. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal information.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. Please refer to our Cookie Policy for detailed information on how we use cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of Duplex after updates means you accept the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at mail@duplexproperties.click.