By accessing or using the Duplex multi-property booking platform, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

Duplex provides a digital platform that allows travelers, students, digital nomads, and property managers to search, compare, and book diverse accommodations including hostels, guest houses, boutique hotels, and vacation rentals from registered property owners across Africa.

All bookings made through Duplex are subject to availability and property manager approval. Payments are processed securely through third-party payment providers. Duplex is not responsible for any issues with payment processing, but we maintain the highest security standards.

Cancellation policies vary by property and are clearly displayed before booking confirmation. Refunds, if applicable, are subject to the specific property's cancellation policy. Review the terms carefully before completing your reservation.

Duplex is not liable for any damages, losses, or inconveniences arising from your use of the platform, including but not limited to disputes with property owners, accommodation issues, or third-party services. Users book at their own discretion.

All content on the Duplex platform, including logos, text, images, and software, is the property of Duplex Properties or its content suppliers. Unauthorized use is prohibited.

We may update these Terms of Service at any time. Continued use of the platform after changes indicates your acceptance of the new terms. We recommend reviewing these terms periodically.

Any disputes arising from your use of Duplex will be governed by the laws applicable in your jurisdiction. We encourage users to contact our support team to resolve issues amicably.

If you have any questions about these Terms, please contact us at mail@duplexproperties.click.