Terms of Service
Last updated: June 4, 2025
1. Acceptance of Terms
By accessing or using the Duplex hostel booking platform, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
2. Description of Service
Duplex provides a digital platform that allows students and travelers to search, compare, and book hostel accommodations from registered property owners.
3. User Responsibilities
- You must provide accurate and complete information during the booking process.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any misuse of the platform may result in suspension or termination of your account.
4. Booking & Payments
All bookings made through Duplex are subject to availability. Payments are processed securely through third-party payment providers. Duplex is not responsible for any issues with payment processing.
5. Cancellation & Refunds
Cancellation policies vary by hostel and are clearly displayed before booking. Refunds, if applicable, are subject to those policies.
6. Limitation of Liability
Duplex is not liable for any damages, losses, or inconveniences arising from your use of the platform, including but not limited to disputes with property owners.
7. Changes to Terms
We may update these Terms of Service at any time. Continued use of the platform after changes indicates your acceptance of the new terms.
8. Contact Us
If you have any questions about these Terms, please contact us at mail@duplexproperties.click.